I have always been a fan of irony because I have always believed that God is the ultimate prankster (ie. the Platapus). I believe that the ironic things that happen in the world are moments were God is trying to let us in on the joke - Yeah I know, I'm sick! Anyway, I figured that I would share the stroies I come across in this fashon and I hope you get the same laugh that my Father and I shared over it.
Okay so today I was graced with a suprise inspection from my District Manager from Starbucks (not really my boss, she just acts as if she is) and I did really well with it (no that is not the ironic part). However when we were wrapping up our meeting she started discussing my latest Snapshot (secret shopper) Score. Now, the highest score that you can get on this thing (as well as the score that i usually receive) is 100% and 5 stars. An average score is in the 90% and 4-5 stars. Well, according to Stella (my DM) she said that our lastest score is somewhere in the 70% range and 3-4 stars, which put me through the roof. In all my time in coffee neither me or my staff have received such a low score and I ready to take my fury out on whomever was working at the time because for whatever reason (and I honestly don't care what it is) they were not doing their F***ing job. So, just as we are talking about this and Stella is trying to convince me that our store is still in the learning phase and this score is just a stepping stone toward learning... One of my frequent guests comes over and introduces herself to Stella and says that she just wanted to let her know that she will no longer go to any other Starbucks because the service she receives at my shop is far more superior then any other Starbucks or store in general. She also said that I am the most friendly and gentlemanly person she has ever met and she has experienced several times how I have rubbed off on my staff. There is no way that she was able to hear what we were talking about when she came over, she just admitted that she recognized that whomever I talking to had to be someone I reported to and wanted them to know how she felt. When she left I couldn't help but laugh because in the eye of mind I saw my Father pointing at me laughing and saying "Got Ya!" I hope He understands then when I "enter glory" - its payback time!
Neviusology 115
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